Contact Us

Have a question?

Our dedicated team of simulation experts would love to help.

Feel free to contact us via the form.

We endeavour to respond to all enquiries within 24 hours, Monday - Friday.

For SALES email us at sales@trakracer.com.au
For SUPPORT email us at support@trakracer.com.au
Call us on: +61 (3) 4321 2703

Important Update for Our Customers
Due to an overwhelming demand for our products in recent weeks, we are currently experiencing delays in responding to new support tickets. We sincerely apologize for any inconvenience this may cause and appreciate your patience during this time.

Creating a Ticket for Status Updates
When you create a support ticket, please rest assured that your request is important to us. Our team is working diligently to address each inquiry as quickly as possible. We kindly ask that you refrain from submitting multiple tickets for the same issue, as this can further delay our response time.

For Back Order Status Updates:
If an ETA changes, we will alert you on these items, but we will ensure you are updated every step of the way.
Please keep an eye on your email notifications for updates on your order, answers to your questions, and any additional information we may need from you to resolve your request. Your understanding and patience are greatly appreciated as we work to provide you with the best service possible.

Thank you for choosing Trak Racer.
We are committed to ensuring your satisfaction and are making every effort to improve our response times.